Account Manager - Commercial Insurance

Location: New Orleans, LA (70195)
Company: Lockton
Industry: Sales and Marketing
Job Type: Full Time
Posted: 22 days ago
Reposted: Today

Lockton is seeking an experienced insurance professional who thrives in a collaborative team environment and is motivated by the growth of our associates and clients. The Account Manager will provide personalized support to our Marine book of business with a focus on delivering exceptional service. If you are seeking a high-energy position with the flexibility to be Uncommonly Independent, Apply Today!

Primary responsibilities include:

  • Working in conjunction with Account Executives and/or Senior Account Managers to manage an assigned book of marine logistics business using knowledge of marine insurance (eg, cargo, stock through-put, and inland marine lines of coverage).
  • Strategic coordination and execution of administrative and service functions for assigned accounts.
  • Assisting in the development of financial models and reports for Client and more senior staff, providing interpretation and implication of analysis, as well as recommendations.
  • Supporting the implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with client and insurance market.
  • Gathering, compiling and analyzing exposure information, including loss-run schedules and claim stratifications.
  • Preparing documentation and support communication for submissions and key underwriting information to be sent to insurance markets.
  • Requesting and collecting new and renewal quotes from insurance markets.
  • Updating specifications, application, and summary information to reflect changes throughout the lifecycle of the Client's program.
  • Reviewing policies, quotes, binders, and endorsements to ensure accuracy and completeness.
  • Binding coverage and securing binding confirmation under the direction of the Unit Manager and/or Account Executive.
  • Helping to prepare marketing and informational material for client presentations and meetings.
  • Assisting with the issuance and processing of client invoicing and resolution of bill discrepancies. This will also involve working with the Surplus Lines Department, as needed.
  • Bringing an inquisitive mindset to research industry trends and governmental regulations that may impact the Client and/or Lockton.
  • Overseeing the Certificate of Insurance and Auto ID card renewal process. Will also help manage day to day requests submitted by clients.
  • Supporting review of Client contracts and the risk management implications thereof.
  • Strong and positive team-oriented approach including receiving and giving training.
  • Additional tasks, as requested by leadership

Highly qualified candidates will possess the following:

  • Bachelor's Degree in Insurance and Risk Management or related field (eg, finance, accounting, statistics, business) preferred
  • Minimum of three (3) years of related commercial, underwriting, or risk management experience
  • Prior brokerage and/or client service experience strongly preferred
  • Working knowledge of Microsoft Office Products (Excel, Word and PowerPoint)
  • Professional written and verbal communication skills with the ability to communicate effectively with all levels of associates/clients
  • Strong organizational and time-management skills with the ability to work within high-pressure time constraints and to engage in self-directed task performance
  • Effective critical thinker with the ability to resolve complex client service issues
  • Technical aptitude with the ability to learn systems and processes quickly
  • Willingness to travel and work outside of normal business hours, as needed
  • Legally able to work in the United States

    Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone's family.