Clerk - Accounts Receivable, The Roosevelt Hotel New Orleans

Location: New Orleans, LA (70112)
Company: Hilton
Industry: Finance
Job Type: Full Time
Posted: 20 days ago
Reposted: 6 days ago

Position Purpose:

Assist in processing billing for hotel guests and functions.



*Prepare daily receivables from event contracts, post in system and balance totals to general ledger

*Responsible for handling all questions and concerns related to City Ledger charges, conduct thorough research to develop the most effective solution and negotiate results. Listen and extend assistance in order to resolve problems.

*Review all final statements with sales contracts for accuracy. Make the necessary corrections and mail to the customer every 3 to 5 business days.

*Responsible for handling (second on old discretion).

*Assist credit department in resolving outstanding balances gathering the appropriate backup needed.


In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

File and store City Ledger information on a regular basis (ie, daily, weekly, monthly)

Assist office in any other administrative duties as needed.

Perform any duties and responsibilities asked by Director or Assistant Director of Finance based upon department needs


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Ability to access and accurately input information into a computer using various computer software programs (Excel and Word)

Maintain an open line of communication between guests, team members and management.

General knowledge of accounting operations, aptitude for figures

Office machines: operate calculator/10-key by touch, copier, fax, telephone.

Ability to effectively deal with guest and team members concerns in a friendly and positive manner and listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

Ability to listen effectively and to speak and write English clearly.

Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after team member begins work.


High School graduate or equivalent required


Finance and Accounts Receivable experience preferred. Some work experience in related field required.




All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.


No relocation benefits are available for this position.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!